Elon Musk’s social media platform, X, experienced a significant service disruption on Monday, leaving tens of thousands of users unable to access the platform via both its mobile app and website across multiple continents.
The platform, formerly known as Twitter before its rebranding under Musk’s ownership, reportedly failed to load for many users, with the outage beginning early in the day and persisting for several hours.
Attempts to access the site often resulted in the interface freezing on the X logo, while some users who managed to load their feeds were met with an error message stating, “Something went wrong. Try reloading.”
As of the time of reporting, X had not issued an official statement explaining the cause of the disruption or when normal service would be restored, leaving users and businesses in uncertainty about the platform’s operational status.
Data from Downdetector, a widely used outage monitoring service that tracks real-time problems and disruptions across digital platforms, indicated a sharp spike in user complaints, suggesting the disruption was widespread and affected a substantial portion of the platform’s global user base.
Users across several countries, including Canada, Australia, France, Indonesia, Ghana, Nigeria, and Germany, reported difficulties using the platform, indicating the outage was not limited to a specific region but affected X’s infrastructure on a global scale.
Checks conducted during the outage showed that the disruption affected both desktop and mobile versions of the platform, preventing users from refreshing timelines, posting updates, or accessing core features such as direct messaging, trending topics, and multimedia content.
The disruption also impacted businesses, content creators, journalists, and organisations that rely on X for real-time communication, customer engagement, news dissemination, and marketing activities.
Monday’s incident is the latest in a series of technical challenges faced by the platform since its acquisition by Musk in October 2022, raising questions about the stability and reliability of its technical infrastructure.
In November 2025, X and internet infrastructure firm Cloudflare were hit by a separate widespread outage that disrupted services for users in multiple countries, including the United States, India, and Nigeria.
That disruption similarly affected basic functions, with users unable to load timelines or send posts, forcing many to turn to alternative platforms such as Meta’s Threads, Bluesky, and Mastodon for communication.
The recurring nature of these outages has sparked discussions among digital communications experts and technology analysts regarding the platform’s backend infrastructure and operational capacity to handle its massive daily traffic.
Since Musk’s takeover, X has undergone substantial organisational and technical changes, including significant staff reductions, particularly within its engineering and infrastructure teams, which some observers have linked to increased service instability.
Despite recurring outages, X remains one of the world’s most widely used social media networks, with hundreds of millions of active users globally who depend on the platform for news consumption, political discourse, entertainment, and professional networking.
However, the latest downtime has triggered fresh concerns among users who rely on the platform for news updates, business activities, and real-time communication, particularly in regions where X serves as a primary source of information and public engagement.
The outage also reignited debates about the fragility of centralised social media infrastructure and the risks associated with heavy dependence on a single platform for critical communication needs.
Social media platforms have become essential digital infrastructure in modern society, serving not only as spaces for personal interaction but also as vital tools for emergency communication, civic engagement, journalism, commerce, and political organising.
X, formerly Twitter, was acquired by Musk in a high-profile transaction valued at approximately $44 billion in October 2022. Since then, the platform has undergone extensive rebranding, policy changes, and structural reorganisation.
The platform’s repeated technical disruptions come amid ongoing competition from rival social networks, including Meta’s Threads, which launched in mid-2023, and decentralised platforms like Bluesky and Mastodon, which have attracted users seeking alternatives to X.
